Support
One of the real pleasures of dealing with a local company is that when you call us for help, you'll get a local technician who can handle anything from billing issues to technical support. You won't spend a minute navigating a "phone tree" and your call won't be routed overseas to a random stranger. No bureaucracy or red tape. You can also make an appointment to visit our shop and get your device set up by a knowlegeable, experienced technician.
support@reninet.com
(707)826-9782
Email Settings
Server settings for email apps:
INCOMING (POP3):
pop.everyone.net . . Port 995
OUTGOING (SMTP):
smtp.everyone.net . . Port 465
USER NAME (login):
Use your full @reninet.com email address. Note, you'll use @reninet.com here even if you receive mail as bobsmith@arcatanet.com.
SECURITY:
Use SSL/TLS
AUTHENTICATION:
Use Password Authentication.
Random Tech Tip:
If your internet service is suddenly sluggish or unresponsive, the first thing to try is to reboot your modem/router. Just unplug it and plug it back in again. You'd be surprised how often this mysteriously makes everything better!
If this fails, contact us. We'll test your line and if there's an issue, we can usually get a tech out to your location within 24 hours.
AVAILABILITY
Although most of our customers live and work in Humboldt County, our broadband footprint extends throughout California. We have Gigabit Fiber customers in Chico, San Diego, Berkeley, and San Francisco. Don't hesitate to call for a quote!
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